Pothole damage season in full swing; Here’s how to file a claim

Many residents have been complaining to TLS about their vehicles being damages from potholes around town.

Should your vehicle body be damaged from the pothole, you should file a police report. You can then use the report to file a claim.

(You can report potholes to the DPW at 732-905-3405.)

To file a claim:

You must first determine if the pothole incident occurred on a Township, County, State highway or on a toll road. For incidents on County roads, you can call the purchasing department at 732-929-2101. For Lakewood, you can call 732.364.2500.

If your accident was on the Garden State Parkway or the New Jersey Turnpike, please visit http://www.state.nj.us/turnpike/maintenance-issue.html or call 732-750-5300.

Accidents on the Atlantic City Expressway are handled by the South Jersey Transportation Authority. You may visit their website www.sjta.com or call 609-965-6060.

If it occurred on a State-owned highway, you may fill out the PROPERTY DAMAGE CLAIM-SHORT FORM.

The Registered Owner, and not the driver, of the damaged vehicle must complete, sign and date the Notice of Claim and mail it to the address on the form within 90 days from the date of the incident to preserve their legal rights. The preferred method is via certified mail return receipt requested. Please keep copies of the claim form and submittals for your records.

The claim form must, at a minimum, include:

(a) An estimate for repairs and/or a receipt showing proof of payment for any repairs made;

(b) Specific location where the incident occurred (nearest exit, mile post, cross street, relevant landmarks, etc.)

(c) A copy of an official police report, if one was filed at the time of the incident;

(d) A copy of the Declaration page of the auto policy for the registered owner of the vehicle. However, photos of the pothole are not necessary.

5. Please allow 3 to 6 months for your claim to be resolved. You should note that payment/reimbursement is not guaranteed.

New Jersey Department of Treasury

Division of Risk Management

P.O. Box 620

Trenton, New Jersey 08625

Attn: Tort & Contract Unit

(609) 292-4347

8:30 a.m. to 4:30 p.m.

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10 COMMENTS

  1. They say the same thing every year. I’ve experienced a situation where my car needed to be towed cause of a pothole and had some damage. You’ll waste your time filing a claim cause they’ll deny it based on the fact that they need ample time to fix the roads. They simply deny the whole thing.

  2. Bit of an Educational tip for all.

    Slow down when you drive – instead of worrying about potholes.

    Hitting a pothole does more damage to the vehicle infrastructure than concerning yourself with tire issues & feeling a boom that takes you by surprise, when not paying attention & speeding right over one…

    Hitting a pothole because of aggressive driving, can hit the motor mount, tires/breaks, rotors and a lot more which just causes mechanical problems and has you spending money due to negligence.

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