Many readers have been complaining recently about the Verizon Wireless service around town.
In a recent reader-submitted article about the carrier, residents have been complaining about weak service, dropped calls and more.
“I keep getting dropped calls,” one user told TLS. Other users had similar complains.
One user says he’s on Verizon for several years, but is now considering switching.
“I feel they are not updating their infrastructure – and the town is growing, with thousands of more users probably overloading the towers,” he said. “They need to upgrade their system.”
TLS has reached out to Verizon for comment, but has not yet received a response.
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How would you rate your Verizon service in Lakewood?
If you’ve had more than one carrier in Lakewood, who would you rate to have the best service in Lakewood?
Unfortunately, perhaps stating the obvious, (as this brief news bit states), the town is overloaded between Verizon and Page-plus wireless users (prepaid) service, adding to the fact that the infrastructures being built, can cause a difficulty in Cell tower reception, mobile connections constantly being cut off by “WIFI” (wireless hotspot requests or wireless connections being fed off of one another). This kind of overwhelming activity, will generally wreak havoc.
Rebooting your phone, pulling out the battery or other maneuvers can slightly improve the service cut offs (as a temp solution).
Can you also reach out to att to update their infrastructure
Sprint is not much better.
Mamash geferlich how poor the reception is, as I drive down County Line I get disconnected at 14 St and again at the 9 . Mamash bitul Zaman until you realize your talking to yourself
To technologist,
Manhattan has 10 times the amount of cell and Wi-Fi transmissions and there is no reception issue. It’s a choice by verizon not to invest.
not true. NYC has ten times the amount of congestion, clutter and buildings.
I dont live in the area about the post but my husband and i have the same problem. We live in Bloomfield missouri we have problems with our signal on a daily basis and have dropped calls also. We are really fed up with it and we have been using verizon wireless for 5 yrs now and it wasnt this way in the beginning. I hope they can do something for around here also.
I have ATT &it works fine except some parts inside my house
Same here.
Another example of infrastructures not able to keep up with growth.
TMobile is very bad coverage in most of town. Please let them now!
Manhattan has a lot more of the “overload” stated above and I never had an issue there.
Maybe the overload was a long time coming from never having enough towers or Verizon infrastructure when Lakewood was a quarter of the size it is today.
Verizon needs to step up their game and stop pocketing all the money without adding the proper infrastructure.
Sprint is a terrible company also
For years I had great service with Verizon. Now I experience dropped calls, can’t even get service 75% of the time and am stuck in a contract for a year with their (moderated) service. VERIZON step up and fix tnis!
I spoke with Verizon last week. They explained that effective some time in January Verizon switched to a 4G network. All phones that are 3G are being served through leased lines from other providers and are not necessarily reliable.
To Jim: You are correct except missing one crucial understanding.
The primary reason Manhattan doesn’t experience this is because the infrastructure has been maintained and kept up to par as one of the largest Business & happening locations around the globe, so it had to meet the volume by force and it’s evidently clear – that the advanced rapid growth of Lakewood, (which is a “township”,) was never built for this volume! It doesn’t justify that lack of regard in this mater but a fact.
There are so many variables that go into Mobile Technology and a lot of People are suffering for reasons beyond the basics.
Problem is, i remember years back verizon wanted to install new towers in lakewood and the planning board meeting was jammed with residents saying they dont want the health risk. People you cant have it both ways take the health risk or have lousy service
I am so terribly fed upwith verizon, having paid such premeium monthly fees for their service and recieving inferior service for so long now, and should I add, every time I call them to report this -gets me nowhere just having one of their talking big reps keep me on the line for an hour, only to arrive nowhere closer to where I was previously. Its a shame they got me and so many others for so long and have managed to pocket such large amounts of charges and fees and deliver such poor service in return. If a company member is reading this, please TLS, forward them my contact info so they can reach me and begin the rectifying process. Very antcipated.
Same problems in West Arvada, especially in the valleys.
I’m with Verizon for over 10 years and planning on leaving their services. Can’t go on like that anymore. Paying expensive and dropping every single call!!! I’m happy that I’m not the only complainer. When I called them to install a extended tower in my house they wanted from me $250. I told them that I’m leaving their services.
I noticed slow service so I ran a speed check,shocked at slow barely on speed! I’ve switched after 10 years!!
I don’t live in lakewood, I live in Las Vegas but I have the same issues with the big ego giant. Once upon a time I could be in a cave or on the lake and have great service when no other carrier did. For whatever reason now, no matter what phone I use, I can be standing under their cell tower and have crappy signal. Obviously I’m exaggerating a bit but seriously their signal is terrible in too many areas of town now. Definitely looking to switch.
Why isn’t the State mentioned in the article? There are probably 30 Lakewoods in the US.
Corporates don’t really have a reason to invest more money into the “I’m from new Orleans” area. The city’s sinking, this promotes the red flag of “Oh (moderated), I can lose a lot money if anything drastic were to happen within 20 years after investment.” They know the risk is high so they’ll be frugal on investing
I live way up in the mountains, around 9600 ft and verizon is the only company that works well in the whole area. I left sprint for verizon in 2011 and have been extremely happy. Never have had a dropped call and have had signal everywhere. Most other companies can’t get reception up here in Divide, CO.
Where is Lakewood? This is asking me about my service in Lakewood. NEVER HEARD OF IT.
I have Verizon WiFi service over Spwctrum. No.problems at all
So how do we solve this issue if we also at the same time DON’T want additional cell towers for health reasons?
Not a question of what’s more important. We know that our health is very important much more then our phones.
Perhaps it’s time to get back to real human life and drop our smartphone social media life of fake relationship with people.
How did all above put of town commenters come across this article? Was it linked on yahoo or something?
There’s more to it than the comments that they are “not investing” or “unwilling to invest” in the area. Bear in mind that to place a tower and subsequent facility in the area requires permits and acquisition of land to build it on. What needs to be considered is are they able to get it or is there someone (or something) standing in the way
Moderator:
Comment by Liz contains inappropriate wording. Please remove
I live in pekin il. Same thing!! Dropped calls poor call quality. I thought when I moved into town I’d have better service! Not the case!!! My phone drops calls at the end of my street EVERY TIME I round the corner!! I lose calls in my own living room!
Wow. Wow. Wow. I generally feel better one joining in with other complainers. Not this time…
Thank all for sharing. I live in a Hamlet in NE GA, where Verizon is the widely-used and tolerated. Also, the worst and expensive. I’d love and enjoy and even daily celebrate a world, or just a small Hamlet, where service providers give a d#m about it’s market. Whew.
I don’t know, yawl, I don’t.
Again, thanks for sharing and caring.
LiveWellToday
I live in Russia and I chave no problems
Verizon is terrible terrible terrible! At&T works well.
We have the same problem in Osmond, Nebraska. I can not even make a 911 call. Yet they state and show we have coverage verbally and on their coverage map.
I called Verizon twice and they said the more people who call the higher priority it will be. Ask to file a remedy ticket and tell them its possibly an overload problem. 800 922 0204
My service over the last year has been terrible and seems to be getting worse. The feds need to involved and hit then were it hurts. If you own this stock you may want rethink where you invest.
Same issues, Springfield Tn
@Richard
Why should the feds get involved? There’s plenty of competition with lower prices and better service.
I say AT&T or t mobile should start a marketing blitz in Lakewood. They’re the ones who can actually change things.
Let me try a different approach. (As Chaim said), would be nice if we’d all go back to the old fashioned idea of our lives being less complicated by not investing our every fiber of life into a phone – it’s fairly pathetic and has been more destructive than productive however, ( we need to be realistic about the issue).
It’s contingent on your location, house building height, how many users in your immid location are merging on the same network, (and very or more importantly), how you treat your phone. Basic or smart phones can both experience issues but basic doesn’t have near the issue frequency that smart phones have, with on over abundance of features, battery life weak because of overcharging and over-use. Signal strength can often be affected by heavy use, overheating hardware, letting it get wet from rain (even a drop), placing it aggressively on a surface, where you got the phone from (Ebay, Amazon etc…) and so much more.
Sprint, AT&T, T-mobile can be better because it’s not over cluttered with users but they experience more outages or reception (based on technology) because they have much weaker signal strength.
Verizon is a monopoly but their technology is more advanced as a result, so it can often be dependent on what the user is doing with their device and how it’s being cared for.
Sooo what’s up with all the comments from people out of state??
Bottom line is, Verizon wireless enjoys dominating the environment and they are an expensive investment, even at the lowest rate plan so there are temporary solutions but in general, they’d have to install another tower (which is a massive monetary investment) just to keep a township satisfied which is something that should (and can probably only) be accomplished on a Federal level.