JCP&L today sent out a survey, asking residents to rate their customer service performance during Hurricane Isias.
The company stated: At JCP&L, we are working toward providing the best customer service experience possible.
To help us improve customer experience at JCP&L, we have commissioned TRIAD Research Group to conduct a survey concerning our customer service performance during Tropical Storm Isaias. Please provide us with your honest feedback.
Your responses are confidential. No sales or marketing emails or calls will occur as a result of your participation in the survey. The survey will take less than 10 minutes to complete.
Please click the link below to start the survey.
When I click the link it tells me I already completed the survey….not sure if the problem is with the link or with the survey page
Invalid survey link
Link says Thank you for taking the survey and then redirects to jcpl homepage.