Alert from Star-K regarding Kitchen Aid French Door Refrigerators

Star-K: It has come to our attention that in certain models of STAR-K Sabbath Mode-certified Kitchen Aid French Door refrigerators – among them KRFC302ESS and KRSC503ESS​ – the interior lights continue to be operational even in Sabbath Mode.

To determine if your model has this issue:

1. Set the Sabbath Mode.
2. Keeping the left door and freezer drawer closed, open the right door.

a. If there is no light displaying, your unit is fine.
​​ b. If you see a light, however dim, the Sabbath Mode feature has an issue.

If your model does have an issue:

1. You will need to set the unit in Sabbath Mode each week before Shabbos
and Yom Tov and tape down both refrigerator switches and the freezer
switch.

2. Remove the tape after Shabbos/Yom Tov at the same time you take the unit
out of Sabbath Mode.

3. Contact KitchenAid at 1-800-422-1230 to report the issue and schedule
service.

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